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Shipping & Returns

Returns Policy

You may return most new, unopened items within 7 days of delivery for a full refund. Items can be returned to either of our Highpoint or Moonee Ponds store in person or we if your address is within our service zone we can arrange pick up.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

Deliveries are scheduled every Thursday between 11am-2pm, order are closed at 12pm every Wednesday. Orders after this time will be delivered the following Thursday.

All orders over the amount of $100 will be delivered free to the following postcodes:

 

3011, 3012, 3013, 3016, 3019, 3020, 3031, 3032, 3033, 3034, 3039, 3040, 3041, 3042, 3044

Orders under $100 within the above postcodes will incur a $5 delivery fee.

For orders outside of these postcodes please contact us for a pick up option from either our Highpoint Shopping Centre store or Moonee Ponds Central store.